| How long has your company
been in business? |
|
In 1884, J.S. Bachman founded
The Bachman Company in Reading, Pennsylvania. Thats "Pretzelvania®"
to Bachman. (More information is available under History of Bachman on
our site.) |
| |
| Which of
your Bachman Products are All Natural? |
|
Check the "Bachman
All Natural Products" page. |
| |
| Which of
your Bachman Products are Kosher Certified? |
|
Check the "Bachman
Kosher Products - Certified by the Orthodox Union"
page. |
| |
| Which of
your Bachman Products are Gluten free? |
|
Check the "Bachman
Gluten Free Products" page. |
| |
| Where can I find your Bachman
products? |
| You can
email customerserv@TheBachmanCompany.com
or order fresh Bachman
snacks through The Bachman
On Line store. |
| |
| Where are
you located? |
|
The Bachman Company has two Pennsylvania manufacturing facilities. One
plant is in Reading, Berks County and one in Ephrata, Lancaster County.
We're in Pennsylvania Dutch Country in Pretzelvania®! Our corporate
offices are also in Reading, Pennsylvania. |
| |
| Can I
purchase stock in your company? |
| The
Bachman Company is a privately held company with no public stock options
available. |
| |
| Do you
donate products for special events? |
|
Please check our Community Giving link at the bottom of the Contact Us
section on this site. |
| |
| Do you
give public plant tours? |
| No, we do not offer public
plant tours. |
| |
| What is
your corporate mailing address? |
|
The Bachman Company, PO Box 15053, Reading, PA
19612-5053 |
| |
| How do I
read the date codes on your bags and boxes? |
|
The dates stamped on our products are the suggested "sell by"
date. The items are guaranteed fresh ten (10) days past the suggested
"sell by" date. Letters appearing with the date help us
identify internal production pertaining to the specific production run. |
| |
| If I want
to contact you with a product comment, where do I write? |
|
If for any reason you write regarding an item, please include the date,
as well as the letters appearing with the date, the price you paid for
the item, where you purchased the item, and cut and enclose the UPC
information. Normally the UPC is on the back of the bag or the bottom of
the box. Please include contact information for yourself in your
correspondence. Mail this to: The Bachman Company, Attn: Quality
Assurance, PO Box 15053, Reading, Pennsylvania 19612-5053.
If you are sending an E-mail, send it
to customerserv@TheBachmanCompany.com
and it will be directed to the proper Quality Assurance location. |
| |
| Are any of
your Bachman products manufactured on lines shared with nuts? |
|
No |
| |
| Who do I
contact regarding potential allergic reaction information relating to my
personal health condition? |
|
Please write to customerserv@TheBachmanCompany.com
and it will be directed to the proper Quality Assurance location. |
| |
| If I want
to purchase the ORIGINAL J.S. Bachman pretzel, which pretzel do I want? |
|
Bachman Twists ("Classic" Twists) are the same pretzels J.S.
Bachman created in 1884 in his pretzel bakery. |
| |
| Which JAX®
variety is the ORIGINAL style? |
|
Baked JAX® are the original style of this brand. "Crunchy"
JAX® are fried, not baked. |
| |
| Why is
there a "hump" in the middle of some of your pretzels? |
|
That's a Twisted pretzel! The "hump" is created when the two
strands of pretzel dough literally "twist" during the
manufacturing process. Every Bachman Twist and Butter Twist pretzel is
individually twisted, not extruded. This is very unusual in today's
pretzel world. |
| |
| Who can I talk with if I can't
find your Bachman products in my local store? |
| Print our
"Dear
Store Manager" letter and give it to the manger of your local
store. It lists product details, as well as, contact information for The
Bachman Company. |
| |
